Poland – Partial suspension of acceptance of international mail

23 maart, 2020

The designated operator of Poland, Poczta Polska, asks us to inform other Union member countries and their designated operators that restrictions imposed by the Polish Government and measures aimed at slowing the spread of COVID-19 will affect its services.

These measures came into force on 15 March 2020, and will be in effect until further notice. While these measures are in place, Poczta Polska will no longer be able to meet all of its contractual obligations, in particular the quality delivery standards, in full. Quality of service for all types of inbound and outbound mail (EMS, parcel post and letter post) will therefore be affected, and this is expected to remain the case until the situation returns to normal; a force majeure clause regarding quality of service is being invoked. As soon as the restrictions are lifted, Poczta Polska will provide its services in the usual manner.

In addition, owing to limited international air traffic, Poland is not accepting mail (letter-post, parcel-post or EMS items) for other countries until further notice, with the exception of the following destinations: Australia, Belarus, Belgium, Czech Republic, Canada, Denmark, Germany, Ireland, Latvia, Lithuania, Mexico, Netherlands, Portugal, Slovakia, Spain, Ukraine, United Kingdom and United States of America; Poczta Polska is still able to accept certain types of mail for these countries, based on individual arrangements. Poczta Polska is also working to find alternative means to convey its outbound mail by truck to other European destinations such as France, Spain.

Poczta Polska is constantly working to improve the situation and kindly asks for your understanding for the temporary shortage of service to abroad from Poland.