The designated operator of Tonga, Tonga Post Ltd, would like to inform Union member countries and their designated operators that the Government of Tonga has declared a state of emergency for one month from 20 March 2020 (period subject to extension). Restrictions will be in place in the coming days that will have an impact on postal operations and quality of service for all types of inbound and outbound mail.
The measures will have repercussions on Tonga Post’s ability to keep its sorting and delivery operations running. For this reason, service delivery standards cannot be guaranteed, and a force majeure clause regarding quality of service is being invoked until the situation returns to normal.
Tonga Post is fully committed to continuing to provide postal services to the extent possible.
Tonga Post thanks all Union member countries and their designated operators for their understanding. It will inform them via EmIS as soon as the situation has returned to normal.